Statman Consulting, Inc. allows its clients to outsource their entire Training Department. A consultative approach is used for each client relationship and solutions are adapted in line with clients’ evolving business objectives.

Headcount: A Statistic?
A Proactive Approach
Outsourcing
Ten Reasons to Outsource the Training Function

Headcount: A Statistic?

Peter Drucker, a Management guru describes how: “The human resource is the one least efficiently used – the one holding the greatest promise for improved economic performance.”

Despite many executives touting these sentiments, headcount is often considered a statistic to be minimized. A typical approach to shareholder value is to cut costs by reducing overheads. Therefore companies hire as demand grows, while reducing people costs (such as training) and downsizing as markets fall. This reactive approach not only fails to position the company strategically but also leads to poor staff morale.

A Proactive Approach

Outsourcing can transform the way companies operate, by optimizing the workforce to achieve greater profitability. It has evolved beyond cost cutting to pursue strategic business outcomes such as enhanced performance, better profitability and increased shareholder value. By managing workforces holistically, outsourcing enables companies to strengthen core functions, whilst outsourcing non-core capabilities.

Outsourcing:

a) Documentation & Software Training

In terms of our offering, by selecting SLA4, the most comprehensive Service Level Agreement, the client can outsource its entire training function, with respect to documentation and software training.

Statman Consulting, Inc. will produce all the required documentation, ranging from training manuals and user guides, through to on-line help files; internal staff and clients will be trained on the software, while partners will have access to software accreditation programs. The client is also assured that all documentation will be simultaneously upgraded to coincide with new software releases.

b) Financial Services Training

Statman Consulting, Inc. will take responsibility for training needs analysis, managing the budget and delivering all the organization’s Financial Training.

Ten Reasons To Outsource The Training Function:

• The client focuses time and resources on its key strengths.
• A full training and documentation solution, which may not have been available internally, can be accessed.
• This may reduce the time to market for new product releases.
• The costs of managing a full training department (office space, equipment and salaries) are reduced.
• Depending on the Service Level Agreement, risks may be shared.
• The training function is provided by a professional training organization, whose services can be accessed on a needs-basis.
• A separate entity can transcend the barriers of internal politics more easily.
• The training organization can provide important and honest feedback to the client on end-users' software concerns.
• All manuals and courses are produced by one organization, thereby maintaining a consistent approach.
• End-Users are guaranteed timely documentation and training for future upgrades, thereby encouraging them to buy into this technology.

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