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A project manager is assigned to: review the software and existing documentation; liaise with internal staff;
perform requirements analysis; organize the size and composition of the documentation team; and set a realistic schedule for project completion.
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User guides cover system functionality, as well as business applications, for each target audience. They are structured to ensure suitability for print and electronic formats, and to facilitate rapid future updates.
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We adapt existing documentation that was authored (possibly by programmers) from a functional, rather than an end-user's perspective.
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Training manuals are tailored towards staff and client software training and focus heavily on teaching through relevant, worked examples, for each business function.
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